Privacy Policy
Effective Date: May 13, 2025
Alex Trevino Law PLLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://www.alextrevinolaw.com/ and when you communicate with us, including through SMS (text messaging) under 10DLC (10-Digit Long Code) compliance.
By using our website or providing information to us, including by phone or SMS, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, and any information you voluntarily provide via contact forms, phone calls, or messages.
SMS-Related Data: When you opt in or interact with us via SMS, we may collect your mobile number, message content, timestamps, and delivery information.
Technical Data: IP addresses, device type, and site usage information gathered through analytics and cookies.
2. How We Use Your Information
We may use your information to:
Communicate with you by phone, email, or text message, including appointment reminders, legal service updates, or firm information.
Send our office address by SMS if you verbally request it during a phone call.
Respond to your inquiries or legal needs.
Meet legal obligations and regulatory requirements, including 10DLC SMS campaign compliance.
3. SMS Messaging and 10DLC Compliance
All SMS communications are sent using registered 10DLC phone numbers in compliance with U.S. carrier requirements.
You may receive SMS messages only if:
You opt in through a web form or written request; or
You request information such as our address verbally during a phone call (a one-time message).
We will not send promotional messages without prior express written consent.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
We do not share your phone number or SMS preferences with third parties for marketing purposes.
4. Sharing Your Information
We do not sell, rent or lease your personal information. We may share it:
With service providers who support our operations (e.g., web hosting, secure messaging).
To comply with legal obligations.
To protect the rights, property, or safety of our firm, clients, or others.
5. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You may:
Request to access or correct your information.
Opt-out of receiving marketing communications from us at any time.
Request deletion of your data where legally permitted.
Contact us to exercise these rights.
7. Cookies and Website Analytics
Our website may use cookies or analytics tools to enhance user experience. You can adjust browser settings to control cookie usage.
8. Third-Party Links
Links to external websites are provided for convenience. We are not responsible for the privacy practices of other sites.
9. Children’s Privacy
We do not knowingly collect data from individuals under 13. If we discover such data has been collected, we will delete it promptly.
10. Policy Updates
We may update this Privacy Policy. Changes will be posted here with the new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the Firm's use of your personal information, please contact us at info@alextrevinolaw.com or 952-206-4800.